Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Warranty or Guarantee

There is not warranty or guarantee for our pastries products once items received in good condition.

Cancellation of order

We allow cancellation of order with minimum of 24hour notice from the time order are placed. A full refund will be credited back to our customer account.


There will be no returns for our pastries that have been delivered due to the nature of the product.

You can always contact us for any question at enquiry@bakesville.com.my